Updated April 10, 2024

Terms of Use for Coach Billie C

Welcome to www.coachbilliec.com. This website is owned and operated by Billie Crutcher, doing business as Coach Billie C. Coach Billie C, offers various services, operates an online shop known as Joyful Living Publications, and provides online courses through the Joyful Coaching Institute. This Terms of Use document outlines the policies and practices regarding your use of our website and services, your privacy rights, and how your information is collected and used.

Privacy and Your Information

Information Collection and Use

• Voluntary Information: We respect your privacy and collect personal information only when you voluntarily provide it. This may occur when you subscribe to our newsletter, send feedback, register for courses, or participate in surveys.
• Use of Information: Your contact information may be used to inform you of changes to our services, solicit your feedback, or ask for your support. We do not share your personal information outside of Coach Billie C and its service providers, except where required by law.

Anonymous Information Collection

• Non-Personally Identifiable Information: We collect anonymous information to improve our website and evaluate the use of our materials. This includes data on your satisfaction and use of our services gathered from emails, feedback forms, and surveys.
• Web Analysis Tools: We may use web analysis tools that collect anonymous session information to better understand how our website is used.
• Cookies: Our website uses “cookies” to enhance your experience and collect anonymous data about your interactions. You can access our website even if you choose not to accept cookies.

Account Registration

To access certain features from Coach Billie C and Joyful Coaching Institute, you may need to register an account. You agree to:

• Provide accurate and complete personal information.
• Keep your account details updated.
• Maintain your login credentials confidentially.
• Accept responsibility for all activity under your account.
• You must be at least 18 years old to create an account.
• Account sharing is not permitted – one user per account.
• Use an appropriate account name.

Coach Billie C may deny or terminate accounts at our discretion. We may require proof of identity. By registering, you agree to receive account communications electronically.

Digital Product Licenses

Joyful Living Publications, operating under Coach Billie C, offers the following license types for our digital publications and other digital products:

1. Personal Use License: This non-transferable license grants the purchaser the right to use the digital product solely for personal, non-commercial purposes. Unauthorized sharing, reselling, or modifying the product is strictly prohibited under this license.
2. Commercial Use License: This license authorizes the purchaser to utilize the digital product for commercial purposes within their business operations or to create products for sale, subject to any specified limitations such as number of projects, revenue caps, etc. Complete terms will be provided.
3. Creative Commons Licenses: Select products are offered under Creative Commons licensing to permit varying levels of sharing, modification, and commercial use in accordance with attributed conditions such as:

• Requirement for creator attribution
• Restriction to non-commercial use only
• Other provisions outlined in the applicable Creative Commons license

1. Rights Managed License: This license grants the purchaser the right to use the product within expressly defined parameters related to duration, geographic region, media type, and other stated limitations. All permissible use cases and restrictions will be delineated in the product description or license agreement provided at purchase. Any intended use not covered requires written approval.

For each purchase, the specific governing license terms will be clearly presented prior to download or access. By obtaining and using any Joyful Living Publications/Coach Billie C digital product, you agree to be bound by the applicable license agreement terms. Please contact support@coachbilliec.com if you require any clarification.

User Feedback

• Aggregate Reporting: We report on website usage, user satisfaction, and the impact of Coach Billie C in aggregate form without identifying individual users.
• Quoted Feedback: Occasionally, we may share user feedback publicly. In such cases, personal information is shared only with explicit permission from the individual.

Intellectual Property Rights

Content on www.coachbilliec.com, including materials from Joyful Living Publications and courses offered by the Joyful Coaching Institute, is the property of Billie Crutcher or used with permission. Trademarks, logos, and service marks displayed on the site are registered, as well as unregistered marks of Coach Billie C. Unauthorized use of the website content or trademarks is prohibited.

Ethical Use of Artificial Intelligence and Data Privacy

Artificial Intelligence (AI) as a Tool

At Coach Billie C, we use artificial intelligence (AI) technologies to enhance our services, including Joyful Living Publications and the Joyful Coaching Institute offerings. We believe in the ethical use of AI, which means:

• AI as a Support Tool: AI is used to support and improve our services. It is not a substitute for the personalized, human-centric approach that defines our brand.
• Confidentiality: We maintain the highest standards of confidentiality with all user interactions involving AI. Any information processed by AI tools is handled with the same care and privacy as all other user information.

Data Privacy and Sharing

• Commitment to Privacy: We are committed to protecting your privacy. Your personal information is treated with the utmost respect and is used solely for the purpose for which it was collected.
• Limited Sharing: We do not sell or indiscriminately share your information. Information sharing is limited to what is necessary for payment processing and the delivery of our services. Our service providers are carefully selected and obligated to use your information only for authorized purposes.
• Security Measures: Robust security measures are in place to protect your information from unauthorized access, alteration, or destruction.

Your Rights and Choices

You have rights and choices regarding the information you provide to us and how it’s used. These include:

• Access and Correction: You can request access to your personal information and correct or update inaccuracies.
• Opt-Out: You can opt out of receiving marketing communications from us anytime by using the unsubscribe link in the emails or contacting us directly.

For more detailed information on how we collect, use, and protect your information, please refer to our Privacy Policy.

Contact Information and Dispute Resolution

For inquiries or complaints, please get in touch with us at support@coachbilliec.com. We are committed to resolving disputes promptly and fairly.

Modifications to the Terms

Coach Billie C reserves the right to modify these terms at any time. We will notify users of significant changes and indicate at the top of the terms the date of the most recent update.